Customers in Auckland and Northland have faced a fresh internet outage.
Telco One NZ has confirmed an “upgrade” it was performing caused problems for customers in Auckland and Northland for up to an hour from about 11am on Tuesday.
On its website, One said some customers across the country may be experiencing a loss of their Internet and Voice services.
“We know how important connectivity is for our customers and we’re sorry for the inconvenience this caused. We will further review and learn from this issue, making changes outside of key hours wherever possible.”
Downdetector showed a spike in reports of outages on Tuesday morning.
Spark said it does not have any network issues.
The outage came after “human error” caused a massive internet outage on June 6, which saw many affected across the lower North Island.
That outage lasted more than an hour, with an estimated 90 percent of customers in Wellington, Kapiti, Hutt Valley, Palmerston North and through to Napier impacted.
